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  5. Exception Error. The member’s SID could not be resolved

Exception Error. The member’s SID could not be resolved

Symptoms

Backup Administrator Account management fails.The log file shows an error.

Message: An error (1322) occured while enumerating the group membership.  The member’s SID could not be resolved.


Details

Issue reported by customer. It is not a bug in SEVA software. It occurs because the SID of the group member accounts, referencing On Prem Active Directory domain, cannot be resolved..They installed SEVA on an Azure AD Joined Win10 system, which was previously OnPrem AD joined. 

MSI package failed to install. It failed at the point the service was starting.

Evidence

The member's SID could not be resolved

 


Resolution

This is not a bug in SEVA software.

The customer must resolve this issue by removing all unresolved SID from the local groups. This situation occurs when the computer is migrated from On Prem AD to Azure AD and the local groups contain members from On Prem AD.

Reference

The member’s SID could not be resolved.

 

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