1. Home
  2. Knowledge Base
  3. Frequently Asked Questions
  4. SEVA – Local User Accounts are not created

SEVA – Local User Accounts are not created



Local Accounts are not created as defined in the software configuration.


The log file in C:\ProgramData\Synergix\SEVA\Logs folder indicates an error.


Message : The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.

Potential Issue

It is possible that the effective Password Policy / Minimum Password Length has a higher value than that configured in the software. Under such circumstances, new accounts creation with shorter passwords fails.


You must update the configuration in the software to comply with the Password Policy and allowing the software to generate a password of required minimum length.

Note: Password Policy may be configured locally or overridden by Default Domain Policy in case of AD Joined Computers.

More Information

Visit Synergix website or contact vendor support

Was this article helpful?

Related Articles